The Eveready Services Platform (ESP) has a host of features that Resellers, MSP’s, and IT Departments alike will find useful when monitoring or managing Riverbed infrastructure. Tier3 developed these features with the user in mind as we spent many years perfecting a way to successfully manage network devices. ESP is built from experience with the goal of streamlining the troubleshooting processes and simplifying the complex nature of managing network infrastructure.
Stay on top of important network events with both preconfigured and customizable alerting in real time.
Get relevant and actionable information based on the device type.
View bandwidth optimization & uncommitted data levels as they happen and over a specific timespan. Use this to gain helpful insights to improve performance and isolate root cause.
ESP resolves common issues within Riverbed infrastructure automatically before there is any impact to the network.
Push commands from a single interface & review log of actions by the user.
Understand and improve the stability of a network with intelligent insights on health and capacity.
Get capacity suggestions for improving the performance and stability of your client’s networks.
We maintain a library of schematics from various devices that help to aid in the troubleshooting and resolution process.
These features make it easy to quickly identify issues within an organization.
Our robust alerting system categorizes alerts by severity and not only points to the issue but gives great explanation and suggestions on best practices for resolution.
Use alert history reports to discover problem trends with devices on your network.
Compare a device’s optimization levels at different points in time to assess the effectiveness of network changes.
Let admins view user activity such as CLI commands, inventory updates, and which users have logged into specific devices to make changes.
Run a report on specific devices you would like to see based on various filters.
Allows for a high-level overview of overall bandwidth optimization and utilization. Also has the option to drill down into individual device performance.
Establish a high touch relationship with your clients and provide them with helpful information about their infrastructure and health of the network.
Manage an unlimited number of clients from your parent account.
See all of your clients from a single screen.
Full of helpful articles that will aid in the troubleshooting process.
Control who has access to what information.
Rebrand the portal with your corporate logo and colors.
Add several devices at once by uploading a spreadsheet to our portal.
Securely access SSH enables device on a network — from anywhere.
Securely access a client’s network from any location with TeamViewer.
Fetches and populates device information once username, password, and IP are given, avoiding having to input technical details of each device manually.
Log into a device’s interface directly from the ESP portal.